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Airline.PH
A I R L I N E   T I C K E T I N G    P R O C E D U R E 0S - For US- PH Flights

1. How do I check the airfare, flight schedule, seat availability and make the reservations on-line?
Since all these informations are already on the site, all you have to do is type in your origin and destination at http://www.travelsmart.net/air/ the follow the five easy steps it will say in making the reservation.

2. What are my payment option and what are the payment procedured?
Payment should be made through credit card if booking is made online. Credit card payment will be charged immediately after receiving the customer's reservation. Please be advised that we currently do not accept check payments.

3. Are there any additional charges aside from the rates shown in the booking engine?
The price shown right after requesting for rates on the homepage are purely airfare. Only when the charges are re-displayed when finalizing the bookingsare taxes and other charges shown and included.

4.How will the tickets be delivered?
All issued tickets are electronic tickets and dilivered through email to the passenger.

5. How do i changed my reservation? How do I cancel? What are the refund policies?
Once a booking has been finalized online, the ticket will automatically be issued unless special instructions are given. Almost all airlines contracts are restricted and have change/refund/reissuance penalties ranging from $25.00-$200, depending on the airline contract. Some contracts don't even allow for restricted rates, that allows flexibility. Should the passenger not be sure of their plans and need to know more about certain rates, please email us and inquire about the rrestriction.

Should a passenger choose to cancel/ammend/change/refund a ticket that has already been issued, he/she will have to shoulder any penalty specified in the contract. As mentioned earlier, these penalties vary from contract to contract. Also, a refund will be applied for directly with the ailines. An airline may process the refund for 3-6 months.

6.What is the destination coverage of the ticket reservation system?
The contracts are specifically designed for passenger traveling from the U.S. to the Philippines. However, there are also rates for intra-asia travel... ex. MNL-TYO-MNL, MNL-BKK-MNL, MNL-HKG-MNL, for those who wish to travel to and from other Asian countries. Rates from US to other Asian countries (ie. BKK/HKG/TPE...) are now available.

7.How often are the airlines rates updated?
The rates are updated depending on the frequency airlines change or release new rates. Some airlines, like korean and Asiana, change every month while others have regular rates released annually.

8. Why can I not just send the ticket originating from Philippines for my loved ones?
The Philippine government has a restriction on issuance of ticket originating from philippines. Tickets could be paid abroad but will have be issued in the Philippines.

9. What is your telephone number and email?
US to Philippines ticket reservations are handled by TravelFast Inc. You can reach them at fare@travelfast.com or at +1-866-2683998 or +1--866-2-MANILA


Note: Please be advised that reservations made during weekends will be processed on the next working day.

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