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Philippines

Air Phils reaps more awards
Source: Manila Bulletin
Author: None
Date: 2001-12-05
 
Air Philippines, a virtual neophyte in the airline industry, continues its trailblazing by becoming a recipient of the Consumer’s Union of the Philippines for the second time around. Cited as the Most Outstanding Domestic Airline in 1997, the company reprises the same award for 2001.











This is a welcome addition to Air Philippines’ growing roster of awards to prove its mettle as a full service airline to contend with. The company also bested other companies in the transportation and tourism sector when it garnered the Diamond Award in the 2000 Grand Prix Customer Service Award by Teleperformance International. The awards body gives credence to Air Philippines’ commitment to excellent service in delivering customer’s needs.

In light of these achievements, the company is slowly realizing its vision of becoming a preferred global airline with its friendly and accommodating flight crew and on-time performance with both departure and arrival schedules. On these alone, the company gets sufficient positive reviews from the aircraft-riding public and from the award-giving entities. However, under the able leadership of Captain Rogelio M. Narciso, the company is far from resting on its laurels. Air Philippines is still finding more creative ways to enhance customer satisfaction and hike its service to the public a notch higher.
 

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