Hotels/Asian Packages | Resorts | Airline Tickets

I. HOTEL/ASIAN PACKAGES RESERVATION ONLY:

Upon getting the hotel confirmation,TravelSmart.NET will retrieve the reservation using the corresponding tracking number called the Reservation Number.

a. Prepaid Hotels/Asian Packages - Please refer to mode of payment found in the Rates page of each prepaid hotel. See Modes of Payment below for more information. A Hotel Voucher will be issued through email, fax or personally upon payment.

b. Postpaid Hotels - guest can pay upon check-in/out depending on the policy of the hotel. Payment can be in cash or credit card. A Hotel Voucher will be issued through email or fax upon confirmation. This voucher will be presented to the hotel upon check-in.

Back to Top

II. RESORT RESERVATION ONLY:

TravelSmart.NET will send the resort confirmation details with the summary of all the charges and an Option Date (Due Date/Deadline of Payment) to settle the guest's total charges. Failure to meet the Option Date would mean automatic cancellation of the booking. Please see Modes of Payment below.

A Resort Voucher will be issued through email, fax or personally after payment.

CANCELLATIONS:
Cancellation of bookings made after paying for the reservation are subject to a cancellation fee equivalent to one (1) room night.  Further penalties will be imposed depending on the type of season (lean or peak) the reservation has been made. Cancellation of reservation during Peak Season will mean forfeiture of the full payment. Details of lean and peak season dates are seen in the rates page of each resort website.

REFUND
In some cases where refund will occur, please be advised that the refund will be in the form of Check.  Credit Card refunds will be made in a form of credit to your credit card account.

Back to Top

III. AIRLINE TICKETS
Upon confirmation of flight reservations, TravelSmart.NET will send the flight itinerary (schedules and total charges) to the customer through email or fax. All flight reservations are tracked using a unique reservation number. See Modes of Payment below.

Modes of Payment for all Services:

1. CASH. Guest must visit our office personally at 8427 Infophil.COM Bldg. Kalayaan Avenue, Makati City, Philippines 1209

2. BANK TRANSFER. Guest can deposit to the bank account below.

Bank of the Philippine Islands
Bel-Air Paseo Branch, Makati City, Philippines
Acct. Name: Infophil Inc.
Peso Account. No. 1861-0008-06

Note: The guest should handle additonal bank charges if the bank requires it.

3. CREDIT CARD. Regular Rates apply. TravelSmart.NET accepts Major International Credit Cards or depending on the policy.This payment requires the guest to fill out and sign the Credit Card Guarantee Form sent to them upon confirmation of the resort booking. Other additional requirements are clear photocopy of credit card back to back and also, a photocopy of the guest's passport for signature verification. Please be reminded that we need the same signatures for the credit card guarantee form and additional requirements. The guest should fax all the requirements (signed credit card guarantee form, photocopies of credit card and passport or driver's license) to +63 2 896 4678 on or before the Option Date.

Upon approval of payment (credit card has been verified and approved), TravelSmart.NET will issue a Voucher and/or airline tickets as proof that the reservation made under TravelSmart has been paid.

4. CHECKS - Clearance of checks takes about 60 days for international checks. Three (3) days clearing for checks within Metro Manila and at least fifteen (15) days for regional checks. Confirmed bookings cannot be treated as finalized or paid until check has been cleared. Guest will write a check to:  Infophil Inc.

Note: It's very important to fulfill all the requirements otherwise, your confirmed booking will be AUTO-CANCELLED. Amanresort Bookings: Amanresort confirmed bookings does not require a guest to fax the requirements mentioned above. Charging of credit cards will be done by the Amanresort itself.

Back to Top